Canada: within 5-7 workdays
United States: between 7-10 workdays
International*: between 7-20 workdays
Please note that during and around holidays, deliveries will take longer.
*Please be aware that your parcel can be delayed by customs. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.
Any additional taxes, duties or fees are not included in your order total, and are due upon receipt of your shipment.
Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email you registered with. IEN LEE will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up or arrive damaged - please contact us at: firstname.lastname@example.org
Can I have a different delivery address?
Sorry but we ONLY ship to the address on the billing for security and prevention of fraud.
Do you deliver to P.O. boxes?
No, sorry, we do not deliver to PO BOX for security reasons.